“Dad and I just wanted to send a quick message to say thank you for the bespoke training course you ran around our son. Having a course aimed at children and run for children’s services made it all very relevant and specific, in a way the general course just cannot be. As you are aware things were becoming pretty tricky at home, and Dad and I were struggling to manage our son’s frequent outbursts.
It was very helpful to us that you spent so much time in our home, observing (and helping us manage) his outbursts. Consultants we have dealt with in the past have taken a step back and not been keen to spend too much time hands on in the home and it was refreshing and really very different to have someone with us not afraid to join us and really demonstrate how to manage an extreme outburst (I hope your bruises are getting better by the way – since doing the course we have not had our daily top up as incidents are just not escalating in the same way – so yours may be the last ones dished out for a while!).
Although I had tried to explain PBS to Dad, it was much clearer coming from you, and it has really helped us work together and stay calm (which of course helps our son).
I have emailed the Council Childrens Services to thank them for funding the course, and for getting the whole team together – it was incredibly helpful to have everyone involved in our son’s care across school, home and respite on the same course.
We really are very grateful for everything you have done. We’d appreciate it if you could add us to an email list for refresher courses – I suspect that at some stage we will find it handy to revisit everything we have learned.”
— C.P. PARENT
“I attended the two day parent and family course with my older son and my younger son’s PA. As well as having a son with autism I work in a special school, so am trained in the Team Teach approach. Before the course, I did wonder how different it would be to what I already knew. We have many strategies in place at home for trying to de-escalate my son’s behaviour, many of which work well, but the occasional times when he has been completely out of control in the last year have had an enormous emotional impact on us as a family and on the way we interact with him for a while after the event. As he is extremely sensitive to the moods of others, this then had a negative effect on his behaviour.
The most positive part of the course for me was the emotional resilience it built in dealing with physical behaviours. The idea of ‘staying in the moment’ when a child is distressed, rather than immediately employing avoidance or escape techniques, was particularly helpful.
Des is a brilliant trainer and put everyone at their ease, including my 15 year old son, who learnt a huge amount. It was also great to have Chris presenting from a parent’s point of view – the videos and discussion around them were very useful.
Perhaps most significantly, we have not had any major outbursts from my younger son since we attended two weeks ago, despite changes of staff at school and our house being upside down with building work. I am positive that this is a result of subtle changes in the way we react when he is beginning to show signs of distress. I have fed back to his class staff at school and they have also reported positively about his behaviour. He just seems more relaxed; I think because we are. So thank you Des and Chris. We are looking forward to a refresher next year!”
— S.P. PARENT & TEACHER
“I found my training experience with De-Escalate to be extremely valuable. It is evidence based, clearly explained and taught and the situation is always seen from the point of view of the distressed person as well which really helps. I would very much like to do more of this training and if I can I will definitely be back. Thanks so much.”
— H.M. PARENT
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